Mohit Paul: Think your supply chain model is fit for purpose? Here are 3 reasons why it might not be…

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In a long-lived industry like transport and logistics, we all like familiarity. Our companies have been doing things in roughly the same way for decades, and for many it’s hard to see why change has to come sooner or later. We’re used to an essentially localised, paperwork-based system of planning, booking and fulfilment, and as the old adage goes, if it ain’t broke, why fix it? The short answer is that in 2018, it may be more broken than you think.

The Amazon effect is wreaking havoc on supply chains globally. Consumers are buying online from everywhere in the world and expecting delivery in one to two days. Not only that, but they expect you to be able to tell them where their package is in the chain with an increasingly fine degree of accuracy and provide accurate delivery times – often to within an hour. That revolution in the consumer world is spilling over into B2B. Customers expect that the same technologies and processes used by Amazon should be used in their dealings with bulk shippers, giving them the same highly granular service.

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About Author

Kizzi Nkwocha is the editor of My Logistics Money Magazine and My Entrepreneur Magazine. Kizzi Nkwocha made his mark in the UK as a publicist, journalist and social media pioneer. As a widely respected and successful media consultant he has represented a diverse range of clients including the King of Uganda, and Amnesty International. Nkwocha has also become a well-known personality on both radio and television. He has been the focus of a Channel 4 documentary on publicity and has hosted his own talk show, London Line, on Sky TV. He has also produced and presented both radio and TV shows in Cyprus and Spain. Nkwocha has published a number of books on running your own business and in 2011 his team won the Specialized Information Publishing Association (SIPA) award for best use of social media. In the UK he runs a successful consultancy called Social Biz Training which trains people on how to use social media for business.

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