Marshall Hughes
4 posts
The good old days of freight customer service
The internet has not improved freight customer service in Australia.
How to compare Australian domestic freight quotes
No matter how complex your freight needs, everyone involved in freight management will at some stage benchmark their…
DIFOT – Transport’s Key Performance Indicator
DIFOT is important but is much more than just a percentage in a report or a sexy pie graph. As a freight manager, you need to work with this data to ensure the outcomes being achieved are those you require.
Turn Receiver Pays into Everyone Profits
For many of our clients an ongoing problem is “receiver pays” or “customer nominated” freight. Put simply, this…