Matthew Robertson
58 posts
Festival season is upon us as the ecommerce market continues to heat up
Matthew Robertson, Co-CEO, NetDespatch discusses the increase in B2C ecommerce turnover in the UK and the factors influencing this.
Consumers worldwide are spending less – how can the retail sector adapt to the “new normal” of tough trading conditions?
All the signs point to a transformative shift in the relationship between consumers and retailers. In fact, a…
Understanding the best ways to retain customers in 2019
Written by Matthew Robertson, Co-CEO, NetDespatch Store closures, business failures, job losses and the worst Christmas for 10…
Failed deliveries cost industry £1.6bn each year – what can be done about it?
Research by online retail association IMRG and NetDespatch the leading parcel data management platform quantified the cost of…
Faster? Smarter? Better? – the delivery race picks up the pace again
There’s no shortage of innovation in the delivery industry and, with the number of parcels despatched annually estimated…
The best things come in small packages for retail SMEs
“Britain is a nation of shopkeepers,” is the famous phrase coined by economist Adam Smith to explain the…
Delivery amid Disruption: Looking forward to The Delivery Conference 2019
Hot on the heels of the 2018 peak season comes the opportunity to analyse what worked, what didn’t…
The green (last) mile – sustainability in parcel delivery
Casting my eye over the predictions that the turn of the year brings always offers an interesting insight…
Peak evolution – will the expanding peak period benefit delivery?
These days, planning for peak retail season starts the moment the last peak ends. In a bid for…
Valuing home delivery – what price failure in this dynamic delivery environment?
Can you put a price on failure? That’s what the 2018 Valuing Home Delivery Review attempts to do:…