Browsing Tag
customer experience
15 posts
Scurri among world’s top start-ups helping retailers rebuild from Covid
The second annual Discovery report, published today by RWRC, celebrates 40 global start-ups powering retail innovation at a…
eCommerce growth boom to further accelerate as shoppers remain online
Online shopping has been crucial to many businesses throughout the pandemic as they fought to survive. Over the…
The Nightmare (That Is Failed Delivery) Before Christmas
This year more people than ever will order Christmas gifts online. In an ideal world most people would…
Artificial Intelligence In Ecommerce
Chatbot trends to boost sales and the Customer Experience. What is hotter than bots right now? There is…
Join Scurri’s eCommerce event to gain insights from experts to secure a competitive edge
The eCommerce landscape is changing rapidly and with it, customer expectations. In regards to Scurri’s annual London Meet…
Insta-Shopping Checkout: Social commerce enters a new era but are retailers ready for scale?
The launch of Instagram’s “Checkout” feature in March heralded a watershed moment for eCommerce and the entire retail…
Enhanced level of convenience to customers are shaping entire eCommerce industry
With Amazon Prime Day 2019 having kicked off yesterday, Monday, July 15, and running for 48 hours until…
Manufacturing is changing – here are the 5 market disruptors
Online brands like Amazon and Uber have cultivated an on-demand mindset where products should ‘just work’ and service…
The last mile starts with a single step
Matt Gunn, Infor “A journey of a thousand miles starts with one step…” or so the ancient Chinese…
Manufacturing M&As present service excellence opportunities
Following the merger of German industrial equipment maker Siemens AG with French rival Alstom, creating a “new European…