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Customs Supervisor – Colchester (England)

A new opportunity has arisen for a Customs Supervisor for our client based in Essex, who specialise in Freight Forwarding and Supply Chain Logistics.

Reporting directly to the Director, the Customs Supervisor will be focusing on UK customs processes, covering both import and exports and compliance.  The purpose of the role is to increase profit within the department by supporting the Operations & Sales department within the company. 

As Customs Supervisor you will be managing UK customs clearances requests, both import and export on a day-to-day basis, ensuring the company is compliant and act within their AEO accreditation.  You will need to work closely with the teams to arrange and monitor both export and import shipments by sea, overland and air services, you will liaise with suppliers and partners to deliver a high level of service to the company’s clients, so their expectations are met and exceeded where possible.

Customs Supervisor duties include:

Maintain and develop relationships with clients, reacting promptly and proactively to client requests, always providing excellent customer service.
To develop a good working relationship with your client accounts.
Meet deadlines/requirements as per client requests by monitoring suppliers.
Monitor supplier performance.
Good file management and attention to detail in accordance with procedure ensuring operational standards are achieved.
Prepare quotations in accordance with client’s request.
Encourage and implement “Best Practice” across the department.
Develop and maintain a commercial and “can do” attitude with all within the department and company.
Ensure all shipments are costed and invoiced in accordance with company policy.
Support senior management as and when required.
Ensure invoice queries are solved promptly.

We’re keen to speak to people with solid knowledge of customs clearance procedures, CDS and compliance and a strong general understanding of transport and legislative controls.  Knowledge of ASM Sequoia would be a distinct advantage but is not essential.

Applicants should also have good mathematical skills and be able to adapt, embrace and implement new IT systems and IT innovations.  You should have good interpersonal and problem-solving skills and be organised by nature.

In return, the successful Customs Supervisor will be offered up to £40,000, in line with experience.

Contact us today.  


01376 503567 


If this you would like to know more about this vacancy, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. 


As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you’re looking for and we’ll do our best to assist. 


* T&C’s apply. Please contact the office for more information. 


Please note: – We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. 


We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you re

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