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EU Roadfreight Operator – Import & Export – Manchester (England)

Our client, a provider of air freight, sea freight and international courier services, are currently looking for an EU Roadfreight Operator to join their team in Manchester, to provide export and import roadfreight services to all Customers, ensuring that high levels of customer service and company values are maintained at all times. To receive and process customer bookings in a timely fashion, building relationships with customer and overseas partners, to gain trust and become customer preferred supplier.

Main duties of the EU Roadfreight Operator:

Handling European groupage services and full loads from start to finish.
Arranging movement of freight from origin to destination, both national and international.
Liaising with customers, suppliers, and overseas partners.
Working within a small road freight team of 2 staff – within the larger office.
Responding to emails.
Dealing with customs export and import paperwork.
Inputting data onto inhouse freight systems.
Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met.
Liaise between suppliers, overseas offices and agents to obtain up to date shipment information.
Being proactive by ensuring customers are fully informed of the progress of their shipments.
Provide transport companies with the relevant information to ensure customer delivery requirements are met.
Ensure correct documentation is on file and act accordingly as set out in the instructions.
Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management.
Maximise profits for the department by obtaining optimal buying rates and keeping operational errors to a minimum.
Monitoring carrier performance to ensure all shipments move as agreed to the customer requirement.
To understand and use the current carrier rates to ensure achieve a positive margin.
To ensure all invoices raised include all costs incurred and are charged as per the agreed rates.

Experience Required for the EU Roadfreight Operator:

Minimum of 3 years European Road Freight experience.
Good understanding of current customs procedures and documents.
Understanding of taxable kilos/loading metres, etc.
Excellent customer service.
Able to manually calculate costs and charges.
Ability to work in a team and on own initiative.
Provide cover for holidays and absences.
Good problem solver.
Excellent communicator.
Ability to prioritise own workload.
Maths/English GCSE or equivalent.

If this EU Roadfreight Operator role is something you would like to know more about or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.

As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you’re looking for and we’ll do our best to assist.

* T&C’s apply. Please contact the office for more information.

Please note: – We do not advertise all of our vacancies as some are highly confidential. Therefore please either submit your CV to us directly or call us in complete confidence.

We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you re

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