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Internal Sales – Freight Forwarding – Basildon (England)

Inside Sales – Freight Forwarding 

Our client, a freight forwarding and transport company, based in Basildon are looking to expand their Inside Sales Team.

Duties include:

The Inside Sales Clerk is responsible for the day to day tasks involved with pricing Import and Export LCL quotes, and communications with our clients, origin offices, agents, and vendors to achieve our ultimate goal – customer satisfaction.

Follow up for quotes to be done and reported within 24 hours of quoting  

Load Plans – open daily and identify the containers loading in 48-72 hours and note the destinations. 

Secured bookings to be sent to the customer service team with all required information necessary.

Ring “New Log In” accounts to identify potential business and qualify the account suitability for access

Minimum of 1 “sales” call per day. Call to be logged in company CRM, along with pipeline, sales lead and any relevant material.

Assist Field sales with direct leads, possible client visits as/when required.

Answer phone calls from clients and vendors daily, and promptly return calls for any messages left in voicemail.

Ensure that all intent to claims are forwarded to the Claims Department within 24 hours.

Duties can be modified at any time by department manager and/or management .

The successful Internal Sales Representative will have previous experience working as a Sales Representative or a similar role within the Logistics industry.

We are looking for confident and self-motivated individuals who have strong communication skills and the ability to build rapport with customers.

Skills and experience required:

Must have a strong Sale background – experience in a sales support or customer service role.
Proficiency in Microsoft Office Suite and CRM software.
Excellent negotiation skills.

If you have a strong passion for sales and building relationships with customers, contact us today!


01376 503567

If this Internal Sales Representative role is something you would like to know more about or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.


As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you’re looking for and we’ll do our best to assist.

* T&C’s apply. Please contact the office for more information.

Please note: – We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.


We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.



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