Move Co-ordinator – NW London VR/22221 – 23-30K
The Company & Role:
Our client, a domestic and international moving company, is looking to recruit a Move Co-ordinator to work on their domestic team in London.
This is an excellent opportunity for the right candidate who would like to start a career within a new sector. You will need to come from a very strong customer service background and have exceptional administration and communication skills.
Main Duties:
Primary role is working within the Residential moves department dealing with household goods moving
Receive enquiries from private, corporate customers for all types of moves
To ensure the accurate recording of all customer enquiries relating to moves and subsequent entry onto the computer system
To liaise with contractors to obtain the best prices for work required
To produce accurate quotations for private customers relating to moving and storage
To assist with following up of quotations and secure bookings where possible
To negotiate with clients to obtain maximum revenue for the move without losing the job
To liaise with and assist sales Estimators where required
Provide assistance and updates to customers relating to the removal process
Process third party services such as handyman services and parking and update the computer systems with correct details
Produce quotations to private, trade and corporate customers in accordance with instructions provided by sales staff and management
Prepare and maintain job files in line with company policy
Comply fully with the company Credit Control Policy
Experience:
Excellent customer service skills
Strong attention to detail and excellent organisational and administrative skills
Strong IT skills
Excellent communication (written and verbal)
The ability to develop positive working relationships and be able to work on their own initiative and within a team environment
In Return:
You will receive a salary up to 28,000 depending on experience.
If you wish to apply, click apply now or email your CV to the Removals Team on careers@redrecruit.com