A fantastic opportunity has arisen for a Move Manager to join our client based in Hertfordshire, who are one of the finest international Removal and Relocations companies in the industry.
The role of the Move Manager is to oversee the moving service of the clients’ goods, monitoring consignments and ensuring clients are being provided with first class customer service.
You will plan, organize, and manage the entire moving process, from initial consultation to post-move follow-up, ensuring shipments are carried out in line with agreed terms.
Main responsibilities of the Move Manager:
Liaise with clients on a regular basis to establish requirements.
Ensure all goods are properly shipped in line with client expectations.
Produce detailed moving plans and communicate them to clients and internal teams.
Process relevant documentation to ensure service delivery.
Ensure all agents and internal departments are complying with customer expectations.
Coordinate with the Accounts department to ensure all payments are received within the agreed terms.
Produce invoices for both clients and corporate accounts.
Address any concerns or issues that arise during the move and provide timely solutions.
To be the successful Move Manager, you will need to have at least 3 years’ experience working within a similar position within the Removals / Relocation / Global Mobility industry.
You will need to have previous Account Management experience, and previous experience using database systems such as Moveware.
Experience required:
Excellent Customer Service skills.
Ability to work well both individually and within a team.
Strong IT skills with the ability to learn new systems efficiently.
Good knowledge on Microsoft Office packages such as Word and Excel.
Contact us today.
careers@redrecruit.com
01376 503567
If this Move Manager is something you would like to know more about or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.
As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you’re looking for and we’ll do our best to assist.
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