Ocean Freight Sales Specialist – Quotes & Shipments
Salary: £35,000 – £38,000
Location: Felixstowe
Position: Permanent, Full Time
Hours: Monday to Friday, 9:00am – 5:00pm
Start Date: ASAP
About the Role:
Are you an experienced Ocean Freight professional with a strong commercial focus and a passion for delivering excellent customer service?
Our client, a well-established international freight forwarding and logistics provider, is looking for an Ocean Freight Sales Specialist to join their growing team in Felixstowe. This is an excellent opportunity for someone with proven freight forwarding experience who enjoys preparing quotations, coordinating shipments, and building lasting customer relationships.
What you’ll do:
As Ocean Freight Sales Specialist, you will play a key role in supporting the sales function by preparing competitive quotations, coordinating ocean freight shipments from booking through to completion, and delivering a first-class service to customers.
Main Responsibilities:
Prepare accurate and competitive ocean freight quotations for customers
Coordinate import and export ocean freight shipments from start to finish
Liaise with shipping lines, overseas agents, hauliers and customers
Follow up quotations to maximise conversion opportunities
Build and maintain strong customer relationships
Ensure all documentation is completed accurately and within deadlines
Work closely with the sales team to identify new business opportunities
Provide exceptional customer service and regular shipment updates
Ensure all files are maintained in line with company procedures
Support continuous improvement of operational processes
What you’ll need:
A minimum of 3-4 years’ experience working for a freight forwarder is essential
Proven experience within Ocean Freight Forwarding
Experience preparing freight quotations and managing shipments
Good understanding of import and export ocean freight procedures
Excellent communication and customer service skills
Strong organisational skills with excellent attention to detail
Commercial awareness with the ability to build and maintain customer relationships
Confident using freight forwarding systems and Microsoft Office
Ability to prioritise workload within a fast-paced environment
Why you’ll love this role:
Competitive salary of £35,000 – £38,000
Monday to Friday working hours, 9:00am – 5:00pm
21 days’ annual leave, plus an additional day’s holiday for your birthday
Death in Service benefit
Bonus scheme – up to 10% of annual salary if the branch achieves its annual budgeted target (applicable from 2027 onwards for the successful candidate)
People’s Pension statutory workplace pension scheme
Excellent career development opportunities
Friendly and supportive working environment
Stable, full-time permanent position
Immediate start available
If you’re an experienced Ocean Freight Forwarding professional looking to join a successful and growing logistics business where you can make a real impact, we’d love to hear from you.
Contact us today to find out more or apply now.