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Customer Service Customs Operator – Tilbury (England)

Our client who offers customised logistics services globally, is currently looking to appoint an experienced Customer Services Customs Operator, working Monday to Friday, for their branch in Tilbury.

As Customer Services Customs Operator you will be responsible for planning and monitoring deliveries, booking stock in and preparing the relevant paperwork on a day-to-day basis.  You’ll be liaising with 3rd party carriers and ensuring the highest level of customer satisfaction is achieved.  Therefore, an understanding of Customs requirements and managing ETSF is essential.

You will also need to have strong Excel skills, although the company can provide training to enhance skills to an advanced level if required.

Customer Services Customs Operator duties include:
Planning and monitoring daily deliveries in a timely and cost-effective manner
Booking stock in and preparing the relevant paperwork
Maintaining relationships and daily reporting with 3rd party carriers
Managing ETSF
Preparing KPI reports


Skills / Experience Required:

Ability to analyse data
Advanced MS Excel skills
Experience of working to tight deadlines
Flexibility in approach to work
Ability to prioritise workload


We’re keen to speak to people with Customs / ETSF experience within the logistics industry, who have strong Excel skills, and good analytical / problem solving skills.  You will need to have a systematic approach to work and be a confident communicator with the ability to form strong working relationships.

In return the successful Customer Services Customs Operator will be offered a package in the region of £28,000, with company pension, health and wellbeing programme and on-site parking.


Contact us today.  


01376 503567 


If you would like to know more about this Customer Services Customs Operator vacancy, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. 


As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you’re looking for and we’ll do our best to assist. 


* T&C’s apply. Please contact the office for more information. 


Please note: – We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. 


We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies. 

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