A new opportunity has arisen for a Move Manager to join our client, a fast-growing removals and storage company based in North London.
The role of the Move Manager is to oversee the moving service of the clients’ goods, monitoring consignments and ensuring clients are being provided with first class customer service.
You will be managing clients through the moving process, booking logistical requirements with the Operations Team and preparing accurate notes for the removal’s crews prior to each move.
Main duties and responsibilities:
Assist the Sales team with booking appointments and book third-party services required for moves.
Produce detailed moving plans and communicate them to clients and internal teams.
Ensure all goods are properly shipped in line with client expectations.
Process relevant documentation to ensure service delivery.
Ensure the inhouse database system (Moveware) is being used correctly and efficiently.
Deal with customer complaints – address any concerns or issues that arise during the move and provide timely solutions.
Provide clients with quotations and producing invoices.
To be the successful Move Manager, you will need to have experience working within a similar managerial position within the Removals industry.
Experience required for the Move Manager:
Strong IT skills with the ability to learn new systems efficiently.
Excellent Customer Service and communication skills.
Experience using database systems such as Moveware.
Ability to work well both individually and within a team.
We are keen to hear from self-motivated individuals who have the ability to identify opportunities to upsell services and build strong relationships with clients.
Contact us today.
If this Move Manager is something you would like to know more about or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.
As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you’re looking for and we’ll do our best to assist.
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