Import Operator – Manchester (England)


Our client is a well-established global logistics company based in Manchester. They are looking for an Import Operator to join their team. Working within the busy Freight Management team, the purpose of the Import Operator is to manage specific key customer accounts relating to their freight requirements.


  • Organising the import of varied cargo by any or a combination of transport modes
  • Liaise with customers to obtain shipment authorisations
  • Monitor and manage cargo movements from origin to final point of destination
  • Ensure full compliance of appropriate legislation and regulations and all documentation relevant to the movement of cargo
  • Provide regular communication to customers of shipment progress
  • Manage Customs processes necessary for the import of shipments
  • Resolving any customer service issues for the customer
  • Obtain rates and prepare quotations on request or on receipt of a booking
  • Maintain own P & Ls weekly
  • Prepare documents for invoicing
  • Liaising with customers to determine other opportunities for new lanes /activity
  • To perform any other duties not defined in the job description as reasonably requested / expected by the Company

Knowledge and Experience:

  • Previous experience of international shipping process and Freight Forwarding is essential
  • Previous experience of working with Cargowise is an advantage but not essential as training will be given
  • Knowledge of import activities
  • Proficient in the use of work/excel and email
  • Previous administrative experience is essential

In Return:

  • Salary – 24K
  • Private Medical after 1 years service
  • Life assurance x 2
  • Auto enrol pension
  • Free parking
  • Employee Assistance Programme

If youre interested, click apply now to send an up-to-date CV, or email the Shipping Team on


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